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Roadside Assistance

What to do in case of breakdown on the road?

No worries.

Roadside assistance

You can reach the dedicated BYD Assistance team 24/7 at: 00800-10203000.

Of course, we hope you’ll never need it, but should you ever run into car trouble, of course we’ll help you with that too. From the moment you leave the garage, BYD drivers are therefore automatically insured for roadside assistance from BYD, executed by ANWB. And if you subsequently visit a BYD authorized service point for regular maintenance, we’ll extend the roadside assistance for free!

Benefits of breakdown assistance from ANWB

ANWB’s breakdown assistance offers you several advantages, such as:

  • 900 roadside assistance in the Netherlands, so there is always a roadside assistance near you. With an average waiting time of only 50 minutes.
  • In 9 out of 10 situations, ANWB Roadside Assistance can solve the problem immediately, so you’ll be back on the road in your own BYD in no time.
  • You pay no call-out and/or towing costs.
  • Doorstep roadside assistance is included.

Europe-wide coverage

In addition, Pechhulp Nederland offers you two days of replacement transportation. Breakdown in Europe? You also have coverage throughout Europe. You are then entitled to 3 days of replacement transportation.

What exactly is included?

Roadside assistance Netherlands


✔ Roadside assistance Netherlands 24/7

✔ Trailer breakdown service

✔ Breakdown assistance in residence/branch location

✔ 3 days of replacement transportation

✔ Collection and delivery service of replacement car NL (if possible)


Pechhulp Europa


✔ Roadside assistance Europe 24/7

✔ Trailer breakdown service

✔ On-site roadside assistance

✔ 3 days of replacement transport

✔ Repatriation to the Netherlands


Having a breakdown?

You can reach the dedicated BYD Assistance team 24/7 at: 00800-10203000.


Want to know more?

Want to know more about breakdown assistance? Then get in touch with us. Then we will be happy to help you with all your questions.

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